We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.
Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our Annual SEN questionnaires to parents, emails or letters.
We listen to all feedback.
We hope that complaints about our SEND provision will be rare, however, if there should be a concern the process outlined in the school Complaints Policy should be followed.
Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.
